How it works

From the machine in front of you to the record behind it.

Ciright Glass connects the machine in front of you with the enterprise records behind it — customer and building context, product details, prior work, approved technical knowledge, and authorized next actions.

Search or scan

Find an air handler, rooftop unit, or other asset from a tag, serial, room, nameplate, or authorized voice query. A work order is not required to look.

Confirm the installed machine

Compare the photo and nameplate with the record. A visual resemblance does not open another serial number’s history.

Read the available history

Open dated events, documents, parts notes, and the service agreement that is actually on file. Gaps stay visible.

Act within the role

A technician follows an authorized procedure. A field service sales engineer captures a survey and a reviewed follow-up. Both write to the same asset.

Keep training on the same knowledge

The company Sansar world uses the approved procedure revision. Practice stays labeled as training.